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| Case Details: | Price: |  
						| Case Code | : | ITSY049 | For delivery in electronic format: Rs. 
						400; For delivery through courier (within India): Rs. 400 + Shipping & Handling Charges extra
 ThemesE-Business in Automobile Industry |  
						| Case Length | : | 15 Pages |  
						| Period | : | 1998-2005 |  
						| Pub Date | : | 2005 |  
						| Teaching Note | : | Not Available |  
						| Organization | : | GM |  
						| Industry | : | Automobiles |  
						| Countries | : | US | 
 Abstract:
					
						| The case gives a detailed account of e-business strategy of 
General Motors (GM), the world's largest automobile manufacturer. It further 
explores the need and rationale for GM to adopt e-business in its operations.
 The case examines the e-business initiatives of GM introduced in its supply 
chain and demand chain and analyses their impact. Finally, it discusses the 
drawbacks of GM's e-business strategy and debates on its future prospects.
 
 The case attempts to highlight the impact of e-business on the operations of an 
old economy automobile manufacturer.
 |   
 |  Issues:
» E-Business strategy implementation across an organization's value chain.
 » Rationale and benefits associated with e-commerce initiatives an automobile 
company.
 
 » Channel conflict arising from e-business initiatives.
 Contents:Keywords:GM, E-Business Strategy, Internet Services, In-vehicle 
Communication Products, Covisint, TradeXchange, E-Supply Chain, SupplyPower 
Portal, GMAC BuyerPower, OnStar Communication System, E-Business in Automobile 
Industry 
 
GM's E-Business Strategy
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